Privacy Policy


Your privacy is important to us. It is Triad's (“Triad” or “we/us/our”) policy to respect your privacy regarding any information we may collect across our website,, and other sites we own and operate, from or about individuals (“you”) who visit and use our websites, and any related products, features, and services (the “Services”).

By using the Services, whether as a registered member or an unregistered visitor, you acknowledge that you have read this privacy policy, and consent to the handling of your personal information as described in this privacy policy, which we may update from time to time as described in the “Changes to this privacy policy” section below.

1. Information we collect

We collect information that you provide us:

Member Accounts and Personal information
When you register an account with us and become a member, we require you to provide certain personal information that varies depending on whether we already created a profile for you from a previous contract between us or previous Services you used. We ask that you keep personal information in your account up-to-date and if any of the following is missing we may ask and request you to provide information such as the following:

  • Full Name
  • Email
  • Social media profiles
  • Date of birth
  • Phone/mobile number
  • Home/mailing address
  • Work address
  • Education
  • License information
  • Work experience
  • Professional skills

We may ask for additional personal information or you may choose to update or supplement the
information you have provided us at any time to bolster the information shown in your member profile, including any subspecialty, clinical and professional interests, language proficiency, profile photo, organizational affiliations and memberships, and professional certifications.

For accuracy and purposes of security and integrity, we may require you to verify your identity and credentials when you create an account. This verification may require you to answer identity verification questions and/or provide a copy of a professional license or other relevant documentation. While we take steps to verify the accuracy of information submitted to us and used in the Services, we make no guarantee as to any member’s identity, professional credentials, or licensure status.


We collect content and information that you submit to the Services. Examples of relevant submissions may include comments, your resume, survey responses, contest entries, feedback, and member support requests.

We collect certain data automatically:

Log data
When you use the Services, including when you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device data
We may also collect data about the device you’re using to access the Services. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Information we collect or receive from third party sources
We collect information from third party sources, including publicly available websites, professional associations, publications, employers, our business partners, affiliates, contractors, and other Triad members. For example, we may use third party sources to obtain your professional profile information, including business address, phone number(s), business email address, educational background, certifications, and other professional achievements.

2. Why and how we process your information

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the Services you use and how you use them, meaning we collect and use your information only where:

  • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
  • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our Services, and to protect our legal rights and interests;
  • you give us consent to do so for a specific purpose (for example, in consenting to this privacy policy and other website terms by registering for a member profile, or you might consent to us sending you our newsletter); or
  • we need to process your data to comply with a legal obligation.

Where you consent to our use of information about you, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

Security and Retention

While we possess and use your personal information, we will protect it within commercially acceptable technical, administrative, and physical safeguard means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, no method of electronic transmission or storage is 100% secure and Triad cannot guarantee absolute data security. You should take steps to protect against unauthorized access to your password and devices by, among other things, signing out after using a shared device, choosing a complex password that is difficult to guess, and keeping your login credentials private. We are not responsible for any lost, stolen, or compromised passwords or for any unauthorized account activity.

We will maintain your personal information at least for the period reasonably necessary to provide the Services and fulfill our obligations laid out in this privacy policy. Triad may be required to retain your personal information for longer than anticipated if necessary to comply with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

3. Uses of your information

We may collect, hold, use, and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to enable you to customize or personalize your experience of the Services;
  • to enable you to access and use the Services, associated applications, and associated social media platforms;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research, and business development, including to operate and improve the Services, associated applications, and associated social media platforms;
  • for advertising and marketing, including to send you promotional information about our products and the Services and information about third parties that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have; and
  • to consider an employment application.

When we use your information to communicate to you, these communications may be sent in the following ways: in-profile or in-application notifications and email.

Other Uses of Your Information

We also use your information to detect, investigate, and prevent fraudulent, harmful, unauthorized, unethical or illegal activities to protect the rights of Triad and the safety of our users, including through the enforcement of our Terms of Service, in connection with legal proceedings, and to comply with our legal obligations. Also, we may create anonymous, aggregated or de-identified data from the information we collect. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Services.

4. Sharing of information with third parties

In addition to our uses described above, we may share your personal information with third parties. As a part of the Services and in accordance with this privacy policy and our Terms of Service, may share your information with:

  • other users and members of the network for the purpose of providing the Services to you and other members of the network;
  • visitors to the website and other users of the Services generally in the form of a professional directory for the benefit of you and the Triad Network (and for web crawlers to index for Search Engine Optimization purposes).
  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators;
  • our employees, contractors, and related or affiliated entities;
  • credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights;
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you;
  • and third parties to collect and process data.

We also may share your personal information with a third party in a manner not addressed by this privacy policy with your consent.

5. International transfers of personal information

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates, and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

6. Your rights and controlling your personal information

Choice and consent:
By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of the Services.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of the Services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.

Correction: If you have registered for a Triad Network account, you may review and update your personal information in your account. If you believe that any information we hold about you, including information you provided us in the past, is inaccurate, out of date, incomplete, irrelevant, or misleading, or if you wish to close your account, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: We will comply with laws applicable to us regarding any breach of the data in our possession.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

7. Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

8. Business transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

9. Limits of our privacy policy

Our website may link to external third-party sites that are not operated by Triad or any of our affiliated entities. Please be aware that we have no control over the content and policies of those sites that will be applicable to you when and if you visit those sites, and we do not accept responsibility or liability for their respective privacy practices.

10. Changes to this privacy policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. When we make a change to this privacy policy, we will update the effective date below and post the updated policy effective that date. We may, and if required by law will, also provide notification of changes in another way that we believe is reasonably likely to reach you (e.g. via email if you have an account where we have your contact information, via additional pop-up consent, or notification the next time you log into your account). Any modifications to this privacy policy will be effective upon posting or as otherwise indicated. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. If you object to any changes, you may close your account by contacting

Triad Data Controller
Triad Support Team

This policy is effective as of December 7, 2020.