Triad Jobs Marketplace
Employer Help Center

Frequently Asked Questions

Q: How do I log in?
A: Go to hellotriad.com. Use your organization- issued email address. To set your password, please use the ‘Don't remember your password?’  button. Once you are in the community, you'll notice the top menu. Click on Jobs Marketplace to enter the platform.

Q: How can I invite professionals to apply for my jobs?
A: Once in Jobs Marketplace, click Search Professional. The button to invite is found in the bottom right corner of each candidate job card. Fill out a personal note and select the job(s) you’d like to invite the professional to. Click ‘Send Invitation’ and you’re all set!

Q: How do I edit my jobs?
A: Once in Jobs Marketplace, click on View My Jobs. From there, you will see a list of the jobs associated with your organization. You have the option to click View Details to go to the job link itself. You can also click on Enhance this Job to edit the title, description, tags, add an image or video, or even promote the job. Once you’ve made any edts, click ‘I’m Done’. The edits will appear within about 10 minutes.

Q: How do my jobs get pulled into Jobs Marketplace?
A: We can pull your jobs into Jobs Marketplace in three different ways: Manually - Our partner success team will request the details of your job and make the post for you. Scraping tool - Our tool pulls jobs from job boards across the internet.ATS Integration - We’ll connect directly with your ATS in order to provide an optimized experience. This requires some information from your ATS rep.

Q: How do I remove my filled jobs?
A: Each method of pulling your jobs in also comes with a similar method of removal:
ATS integration - Updates made in your ATS will automatically come through to Triad within 24 hours. Removing the job from your ATS will remove the job in Jobs Marketplace as well.
Scraping tool - When jobs are scraped, our system will automatically pull jobs down after 14 days, whether they are filled or not. 
Manually - If we’re posting your jobs manually, we monitor your careers page in order to keep our listings current. However, you may always request a position be removed by contacting our Partner Success Team at partner-support@hellotriad.com. 

Q: How do I find stats on how my jobs are doing?
A: A member of our Partner Success Team will send you a monthly report on your jobs and trends across Jobs Marketplace.

Q: How do I retrieve applications from Triad?
A: Applications aren’t collected in Jobs Marketplace. The ‘Apply’ button will lead to your ATS or the job board from which the posting was collected.

Q: How do I promote my jobs?
A: Once logged into Jobs Marketplace, you can click on View My Jobs. From there, you will see a list of the jobs associated with your organization. You have the option to click View Details to go to the job link itself. You can also click on Enhance this Job to promote it. Select the amount of time you’d like to promote the job for and click Submit. You’ll be directed to the payment page to complete your purchase and then you’re all set!